Google Help & Support

The Technicial issue that resulted in students accounts got rectified this morning at 6am. If you have any further issues please contact

This page will help & support you when using google classroom, docs and drive when learning at home or when completing homework. TKAW has committed to help students in the best way we can.

We have set up an email address for all concerns that will forward to the key staff at school. The email address is: 

When you email Google Support you will receive a ticket number from our system, we will then reply via the helpdesk system to your email.

Parents and Students should send any requests to the email address.

This includes

  • Password resets
  • Questions about homework
  • Parent questions and student tracking 
  • Further help requests 
  • classroom access issues

Downloadable guides

Create a school profile on google chrome

Google Classroom Mobile device Guide
Google Classroom Web Guide (Updated Feb 2021)
Google Docs and Drive Guide


How to submit an assignment